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Renewal FAQs

If you have a question related to renewing your membership please read the information on this page. 

If you still need advice, or haven't received your renewal, please email renewals@geolsoc.org.uk quoting your Fellowship number.

 General queries

 

 Subscription queries

 How can I renew my Fellowship?     How can I update my subscription choices?
 What is the deadline for renewing?    
 How should I notify you that I have recently moved house/changed my name?
   If I select to receive my journal(s) as online only now, can I change this to print and online at a later date?
 I cannot access MyGSL how do I renew?
   Will I be notified when a new issue of the journal I subscribe to is published in the Lyell Collection?
 When will the MyGSL online member area be available?    
 I would like to resign - what do I do?
   Am I in the correct age bracket? How have you calculated my fees?
 Where can I find out more about the benefits of Fellowship including access to the Lyell Collection?
   

Payment/ Direct Debit queries

 

Fee/Concession queries

 Will I get a receipt?
   I am on a reduced income due to not working / off sick / raising a family, but want to maintain my Fellowship. Can I pay less?
 I am an existing Direct Debit payee, if I make an amendment to my subscription how can I pay for this?
   I am/have just retired. Is there a discount?
 I pay by Direct Debit/continuous credit card authority, and my account/card details have changed since the last renewal. What should I do?
   I am a Candidate Fellow and thought that I had paid a one-off fee to last until I graduate, but I've been sent a bill for 2018
 I pay by DD/CCCA and want to add/delete items. What should I do?
  I would like to pay the reduced fee for full time postgraduate students – how do I do this?
 How does the automated telephone system work?
  Why has my CSci supplement increased to £45
    Why has my EurGeol fees increased to £36?

Overseas queries

 

 Do I qualify for the overseas rate?
   
 My renewal asks for the Overseas Fellows’ rate but I am now resident in Europe again. What should I pay?    

   

General queries

How can I renew my Fellowship?

Renewal reminders are sent out mid October with details of existing subscriptions and fellowship options (eg. Chartership).

  • If you pay by direct debit or Continuous Credit Card Arrangement (CCCA) you will receive an invoice by post or email confirming the amount due and collection dates.
  • If you pay by debit/credit-card you will receive an email. The email will include details on how to access our secure members portal (MyGSL) through which you can pay your fees using all major payment options. You can also make changes to your renewal within the portal
  • If you pay by cash/cheque or require a paper renewal form please contact renewals@geolsoc.org.uk
  • Alternatively you can pay using our 24 hour automated telephone payment service. Call 0330 088 3447.
Once you have made the payment you will receive an email receipt (please allow one week after your payment has been processed).

If you have not received an email, please contact renewals@geolsoc.org.uk


How should I notify you that I have recently moved house/changed my name?

To notify us of any changes to an address or name you can login to the MyGSL portal and update your details. 

Your changes will update immediately within our membership database.


What is the deadline for renewing?

We strongly advise you to renew before the end of March 2019. Non-payers will not have access to free journals and other services after 31 March 2019.

In accordance with the Society's Bye-laws, the final deadline for renewals is 30 June 2019. Every Fellow has over eight months in which to pay the fees. Any Fellow who has not paid by date is thereafter removed from Fellowship.


I can not access MyGSL, how can I renew?

If you are unable to access the MyGSL portal please first attempt to reset you password. Select Login then Forgotten Password. 

Input your email address and Request Password Reset. You will receive an email with instructions on how to set a new memorable password. 

Still unable to login? please contact renewals@geolsoc.org.uk to ensure we have the correct email address in your record. 


When will the MyGSL online member area be available?

The new MyGSL portal is now available. 

Within the portal you can complete your renewal, update your details, complete your CPD and apply for Chartership.  

New applicants can also apply for Fellowship through the portal.


I would like to resign - what do I do?

Email the Society - membership@geolsoc.org.uk. If your payment method is Direct Debit or continuous credit card authority, you should do this immediately so that we can stop your instalment(s) being collected.


Where can I find out more about benefits of Fellowship, including access to the Lyell Collection?


Subscription queries


How can I update my subscription choices?

To make changes to your journal or subscription choices please contact the Fellowship department.


If I select to receive my journal(s) as online only now, can I change this to print and online at a later date?

Yes you can, however if you change from 'online only' to 'print and online' after 1 January 2019, we cannot guarantee to provide back issues. 

A supplement of £15.00 per journal will also apply.


Will I be notified when a new issue of the journal I subscribe to is published in the Lyell Collection?

Fellows can sign up to receive emails alerting them to the publication of each new issue in the Lyell Collection. 


Follow the instructions on the online journal alerts page for more information.

Payment/Direct Debit queries


Will I get a receipt?

Yes, you will receive a receipt by email. This will normally be sent once your payment is processed, to the email address attached to your fellowship record.


I am an existing Direct Debit payer, if I make an amendment to my subscription after renewal how can I pay for this?

You will need to pay for any amendments after renewal separately by card. These amendments will be saved in your fellowship record and will be incorporated into your Direct Debit payment for next year's renewal.


I pay by Direct Debit and my account/card details have changed since the last renewal. What do I do?

You will need to complete and return a new DD form for the new account. Direct Debit payments start at the beginning of November and any changes to an existing payment must be made by 20 October 2018.


I pay by Direct Debit and I want to add/delete items so the total amount due will change. What should I do?

You will need to contact the Fellowship Office before 1 November 2018 to make any changes, which will effect the amount due.


How does the automated telephone payment service work?

The automated telephone payment service is available 24 hours a day on 0330 088 3447. To make a payment you will need your Fellowship number and your date of birth.

  • Dial the number and you will be prompted for your Fellow number.
  • You will then be ask to enter your date of birth in a 6 digit format (ddmmyy).
  • The system will then confirm your fellow number and amount due.
  • You can pay using VISA, Mastercard, Amex or Debit card. 
The system will be updated once a week, so please bear this in mind if you wish to make changes to your subscriptions or fellowship record.

Fee/Concession queries


Why has my EurGeol fees increased to £36?

This fee is collected by GSL and passed in whole to the European Federation of Geologists to retain your EurGeol status. From 1 January 2018 the EFG increased the EuroGeol renewal fee to £36.


Why has my CSci supplement increased to £45?

This fee is collected by GSL and passed in whole to the Science Council to retain your CSci status. From 1 January 2018 the Science Council have increased the CSci renewal fee to £45.


I don’t know if I am in the correct age bracket. How have you calculated my fees?

Fees for 2019 are worked out using your age on 31 December 2018. Where we do not hold a date of birth, we automatically apply the 34 – 59 years old fee.

If you think we may not have your date of birth, or seem to have incorrect information, please add the correct details into the MyGSL portal. The system will automatically calculated your age. (The fee categories are shown at www.geolsoc.org.uk/fees)


I am/have just retired. Is there a discount?

Fees are calculated on the basis of age so please check your renewal against the fee categories shown at www.geolsoc.org.uk/fees
to see if the amount we've asked for is correct.

  • The fee for those aged 60-64 is £138.00
  • aged 65-69 is £105.00
  • aged 70 or over is £72.00, whether or not you are still working.


I am on a reduced income due to not working / off sick / or raising a family, but want to maintain my Fellowship. Could I pay less this time?

We may be able to help - please complete the concession request form, email it back to the Fellowship Office renewals@geolsoc.org.uk, and we will get back to you.

Please note that if you are unemployed and would like to apply for concession, please send your request after 1 Feb 2019.

Concessionary rates are normally available to Fellows who have paid the full fee (ie the 34 - 59 bracket) for 5 years. 


I would like to pay the reduced fee for full time postgraduate students – how do I do this?

Please contact the Fellowship department.

Please add a note to tell us what you are studying, where you are studying (including the department), and the date you expect to finish.


I am a Candidate Fellow and thought that I had paid a one-off fee to last until I graduate, but I've been sent a bill

You may be right, as it is possible that your fellowship record has incorrect course details.

Please email renewals@geolsoc.org.uk and confirm the date that your course ends, and that you have paid in advance. We will undertake the necessary checks and get back to you.


Overseas queries


Do I qualify for the overseas rate?

If you are aged 34 - 59 and you live/work outside UK/Europe you may apply for the discounted overseas rate of £161. The rate will be calculated within the MyGSL portal. 

Please contact the Fellowship department if you require any assistance. 

Please note that other age rates already carry a discount and a further discount is not applicable.


My renewal asks for the Overseas Fellows’ rate but I am now resident in Europe. What should I pay?

Please ensure your address is up to date within the MyGSL portal. This should provide you with the correct calculation for your fees.